Privacy Policy

1. Introduction

Eymonk Group Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect:

Identity Information

• Name
• Company name
• Job title

Contact Information

• Email address
• Telephone number
• Business address

Project Information

• Website requirements
• Print specifications
• Branding assets
• Social media information

Financial Information

Payment processing is handled securely by Stripe. Eymonk does not store full payment card details.

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Cookies
• Analytics data

3. How We Use Your Information

We use personal information to:

• Respond to enquiries.
• Deliver requested services.
• Manage projects.
• Process payments.
• Provide customer support.
• Improve our Website.
• Meet legal obligations.
• Send marketing communications where permitted or with your consent.

4. Legal Basis for Processing

Depending on the circumstances, we process data because:

• It is necessary to perform a contract.
• It is required by law.
• It is in our legitimate business interests.
• You have provided consent.

5. Sharing Information

We may share information with trusted service providers where necessary to deliver our services, such as:

• Payment processors
• Website hosting providers
• Cloud storage providers
• Email service providers
• Professional advisers

We do not sell personal data.

6. Data Retention

We retain personal information only for as long as necessary to:

• Deliver services.
• Meet legal obligations.
• Resolve disputes.
• Maintain business records.

Retention periods may vary depending on the type of information.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent where processing relies on consent.

8. ICO

If you are unhappy with how we process your personal information, you have the right to complain to the Information Commissioner's Office (ICO).

9. Contact

Privacy enquiries:

Eymonk Group Ltd
Email: info@eymonkgroup.co.uk